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  • About Us

    About Us

    ABOUT US 

    National Music Company Profile

    National Music has been servicing the music industry in Australia for 23 years. Based in Brisbane, the capital of Queensland, the company has a proud record of product innovation and service delivery.

    The current owners of National Music purchased the business in October 2003 and dramatically increased the customer service culture while taking on a more aggressive sales and marketing stance.

    In order to facilitate our continued growth, National Music occupies a large modern warehouse complex in one of Brisbane’s newest commercial estates. Close to road, air and sea transport centres, the new building is triple the size of the previous premises and features the most modern of materials and handling equipment.

    National Music Team

    Ross Dillon - Managing Director
    Ross began his career working in music retail in 1975. He was promoted from the retail floor to store management, spending time working for Australian retail icons like Brashs, Palings and BB Whitehouse. After spending some time in the medical field, Ross decided to invest in the then “Greenfield” mobile phone industry. The business grew in line with the Telecoms boom of the 1990’s to 12 stores before merging with another retail chain. After selling his interest in the Mobile Phone business, Ross returned to his roots by investing in National Music in 2003.

    Louisa Buchanan - Business Manager
    Louisa Buchanan has enjoyed a 25 year career in the music industry. Formally trained in music, Louisa spent 10 years with Alfred Publishing in Australia specialising in the education market and was promoted to General Manager in 2003. In 2006 Louisa joined the team at National Music and her experience in senior management brings valuable knowledge and expertise to the company.

    Darren Miller - National Sales Manager 
    Darren has over 17 years experience in the Music Industry. His began his career as a Musical Instrument salesman, working for one of Australia’s largest music retailers, before turning his hand to music wholesale. Darren has gained extensive “on the road” experience over the ensuing years, beginning as a Sales Representative, before taking on the role of State Manager. In July 2004, Darren joined National Music in the senior role of National Sales Manager.

    The Sales Force
    Australia is unique when it comes to the challenges facing a sales force. It is geographically as large as mainland USA with a population of 20 million. Music retail in Australia is “Mum’s” and “Dad’s” in the vast majority, and at National Music we believe that face to face contact with our dealers is of the utmost importance. Because of the challenges faced with travelling vast distances in this country, many of our competitors are not as pro-active when it comes to this personal touch. National Music has qualified and respected representatives based in Brisbane, Sydney, Melbourne, and Perth covering a dealer base of well over 400 accounts. This large sales force ensures that more than 80% of customers are visited at least once each month and regular phone contact is maintained between visits.

    With a collective 150 years of experience in the music industry, National Music offers a depth of knowledge that makes us the envy of our competitors.

    Careers
    Click here to view available positions and to learn more about becoming a part of the National Music team.

     

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